Your Privacy Matters to Us

Privacy Policy
Effective Date: December 26, 2025

Mocha Prestige Cleaning Services (“MPCS,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide:

Name, email address, phone number, and business details when you fill out a form, request a quote, or contact us.

Billing and payment information if you engage our services.

B. Information Automatically Collected:

IP address, browser type, pages visited, and other usage data through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

-Provide and manage cleaning services.

-Communicate with you regarding quotes, scheduling, updates, or support.

-Process payments and send invoices.

-Improve website functionality and customer experience.

-Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell your personal information. We may share data with:

-Service providers assisting in operations (e.g., payment processors, CRM platforms).

-Legal authorities if required by law or to protect our rights and safety.

-Contractors and team members directly involved in delivering your services.

All third parties are required to handle your data responsibly and in accordance with this policy.

4. Your Rights and Choices

You have the right to:

-Access, correct, or delete your personal information.

-Opt out of marketing emails using the “unsubscribe” link.

-Request a copy of your data or inquire how it’s used.

To exercise these rights, contact us at: [email protected]

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your data against loss, theft, or misuse. However, no system is 100% secure, so we encourage you to take necessary precautions on your end.

6. Data Retention

We retain your information only as long as necessary to fulfill our services, legal obligations, or dispute resolution needs.

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” above. We encourage you to review it regularly.

10. Contact Us

If you have questions or concerns about this policy or our data practices, please contact:

Mocha Prestige Cleaning Services
Email: [email protected]
Phone: (216) 877-9799