Your Privacy Matters to Us

Privacy Policy
Effective Date: April 9, 2026

Mocha Prestige Cleaning Services (“MPCS,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide:

Name, email address, phone number, and business details when you fill out a form, request a quote, or contact us.

Billing and payment information if you engage our services.

B. Information Automatically Collected:

IP address, browser type, pages visited, and other usage data through cookies and similar technologies.

2. How We Use Your InformationUPDATED PRIVACY POLICY

Mocha Prestige Cleaning Services
Effective Date: [Insert Date]

3. Who We Are

Mocha Prestige Cleaning Services (“MPCS,” “we,” “our,” or “us”) provides commercial and specialty cleaning services. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request a quote, download resources, or communicate with us via phone, email, or SMS.

4. Information We Collect

We may collect:

- Name

- Business name

- Phone number

- Email address

- Property address

- Service details

- Website usage data (cookies, analytics)

If you opt in to receive SMS communications, we collect and store your mobile number and opt-in consent details.

5. How We Use Your Information

We use your information to:

- Provide quotes and cleaning services

- Schedule walkthroughs and consultations

- Send appointment confirmations and reminders

- Send service updates and follow-ups

- Deliver requested resources (such as guides)

- Provide customer support

- Improve our services

6. SMS Communications & Consent

By submitting your phone number through our website forms or scheduling system and checking the consent box, you expressly consent to receive SMS text messages from Mocha Prestige Cleaning Services regarding:

- Appointment confirmations

- Appointment reminders

- Service updates

- Account notifications

- Customer support

- Marketing and promotional offers (if opted in)

Message frequency may vary depending on your interaction with our services.

Message and data rates may apply.

You may opt out of SMS messages at any time by replying:

STOP – to unsubscribe
HELP – for assistance

For additional support, contact us at:
📧 [Insert Support Email]
📞 [Insert Business Phone Number]

7. No Sharing of SMS Opt-In Data

We do not sell, rent, share, or distribute your SMS opt-in information or mobile number to third parties for marketing purposes.

SMS consent and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliate for marketing purposes.

8. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to improve user experience and analyze website traffic. You may disable cookies in your browser settings.

9. Data Security

We implement commercially reasonable safeguards to protect your personal information from unauthorized access, misuse, or disclosure.

10. User Rights

You may:

- Request access to your information

- Update or correct your information

- Request deletion of your information

- Opt out of marketing communications at any time

To make a request, contact:
📧 [email protected]

11. Age Restriction

Our services and SMS communications are intended for individuals 18 years of age or older. We do not knowingly collect information from individuals under 18.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Mocha Prestige Cleaning Services
Email: [email protected]
Phone: (216) 877-9799